Thanks to the Internet, online mobile recharge has become quick and convenient. You no longer have to run around trying to find the recharge of your choice. You also don’t have to worry about the recharge store closing. With online recharge facilities, customers can get the exact recharge/top-up and can access it from anywhere in the world as long as they are connected to the Internet. However, despite the security and efficiency that payment portals provide, there are still things you should remember when recharging.
Select a Trusted App
There are many mobile recharge apps but some of the most popular are those provided by mobile service operators. The service is free too. You can also recharge on apps run by other companies. Keep in mind that some may charge a nominal fee for every purchase while others provide the services free of charge. Whichever you choose to use, make sure they’re trusted websites that a majority of users can vouch for.
Use a Secure System
If you’re recharging from a laptop or a PC, it should be secured with a good antivirus and spyware program. While mobile recharge portals use encrypted connections to protect customers’ privacy and details, it is always better to err on the side of caution. It’s completely possible to track username and password through key-loggers and malware. Run regular checks on the system and update the anti-virus/spyware regularly. Try to use a private computer as much as possible to recharge your phone as shared systems may be tampered with.
Read also: Keep Your Smartphone Secure From Threats
Have a Stable Internet Connection
Online recharge is a quick process but the unstable Internet can interfere with it. If the connection appears to be fluctuating, wait until it normalizes before making a payment. It’s common to have money deducted from your bank account even if the payment isn’t successful. Banks do credit back the amount after a few days but it’s better to save yourself from the hassle. It is better to be safe than sorry and therefore, it makes more sense to chose an Internet that offers high speed data and uninterrupted connections.
Keep Transaction Details With You
Transaction details are provided upon successful and unsuccessful transactions. Keep them with you. In the event of a failed transaction, you can show the details to the bank or the payment gateway service to get your money back in case it was deducted.
Note: Deducted money is almost always credited back but there can be instances where you need to ask for the same.
Look for Offers
Mobile service operators frequently provide online recharge offers to customers. Before you opt for your usual recharge, take the time to check the latest deals. You may find an offer that gives more value for your money, which is fortunate especially if you are recharging for a big amount.
Test the Waters
It’s understandable to be apprehensive if it’s your first time recharging online. In case you are hesitant to make a high denomination recharge, you can always do a trial run with a small amount. If it’s successful, you can proceed with a bigger recharge.
Keep Your Phone With You
Online recharge usually requires users to enter a one-time password (sent to their registered mobile phones) to verify their identification. This is true whether you’re making a payment using a debit card, credit card or Internet banking. The password expires quickly, which is why you should have your phone with you. It will save you the time and the frustration of redoing the recharge.